The event organiser, GrandSlam Wrestling, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy for Grand Slam Wrestling Ltd
1. Introduction
At Grand Slam Wrestling Ltd (GSW), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
2. Who We Are
Grand Slam Wrestling Ltd
Unit 3, Glenmore Centre
Southampton
SO14 5AE
office@grandslamwrestling.com
3. What Data we Collect
We may collect, store and use the following types of personal data when you book a ticket to our event and buy any of our associated products and services. The types of personal data may include:
- Identity/contact Data: Name, email address, telephone number, billing/shipping Address.
- Transaction Data: Ticket purchases, merchandise orders, payment details
- Technical Data: IP address, browser types, device identifiers
- Other personal data: Event attendance, marketing preferences.
Where you provide us with personal data relating to another individual (such as registering them for an event or purchasing products or services on their behalf), you confirm that you have informed them of this privacy policy and, where required, obtained their freely given, specific, informed, and unambiguous consent for us to process their personal data in accordance with the UK GDPR and this policy.
You must ensure that all personal data you provide to us is accurate, complete, and up to date. Where we identify that personal data provided is false or misleading, we may retain a record of the inaccuracy in accordance with our obligations under the UK GDPR and the Data Protection Act 2018, including for audit and compliance purposes.
You do not need to provide us with any personal data to view our event ticket shop. However, we may still collect the information set under the ‘What Data we Automatically Collect’ section of this policy, and marketing communications in accordance with the ‘Marketing Communications’ section of this policy.
When you contact us by email or post, we may retain a record of the correspondence. We also may record telephone calls for legitimate business purposes such as training, monitoring, or evidencing transactions, in accordance with the UK GDPR and the Data Protection Act 2018.
4. What Data we Automatically Collect
When you visit our event ticket shop, us and authorised third parties may automatically collect and store certain information about your device and browsing activity. This may include: (a) your device’s unique identifier; (b) technical details such as browser type, operating system, and device model; (c) your preferences, including time zone and language settings; and (d) statistical data about your interactions with our site. This information is collected using Cookies and similar technologies in accordance with the 'Cookies' section of this policy. Where required, we obtain your consent before placing non-essential cookies. The data collected is used in an anonymised or aggregated form to improve our website functionality, enhance user experience, and support analytics and research purposes.
5. Marketing Communications
We may process your personal data for the purpose of sending you marketing communications such as newsletters, event updates, surveys, and promotional content. This processing is carried out where it is necessary to promote our events, services, and business activities, and where such communications are relevant and proportionate to your relationship with us. You have the right to object to this processing at any time. You can opt out of receiving marketing communications by clicking the ‘unsubscribe’ link in any marketing email or by contacting us at office@grandslamwrestling.com. Please note that it may take up to five (5) business days for your updated preferences to take effect. Until you opt out, we will retain your contact details for marketing purposes in accordance with our data retention policy.
6. How we collect your Data
We may collect your data through the following channels:
- Ticket and merchandise purchases
- Newsletter sign-ups, blog posts, surveys
- Event participation and contests
- Website interactions and cookies
- Social media engagement
- Third-party partners (e.g., ticketing platforms)
7. Lawful processing of your personal data
We process your personal data where it is necessary for the performance of a contract to which you are a party, in accordance with Article 6(1)(b) of the UK GDPR. This includes fulfilling your ticket order, delivering associated products and services, contacting you with relevant information about your purchases or the event, and responding to any enquiries, feedback, or complaints you may raise.
We may also process your personal data where it is necessary for our legitimate interests, these interests include providing customer service, enforcing our contractual terms, complying with regulatory obligations (such as anti-money laundering), conducting audits, and notifying you of updates to this policy. We ensure that such processing is proportionate and does not override your rights and freedoms.
8. Sharing Your Data
We may share your personal data with third-party service providers, sub-contractors, and professional advisers who process data on our behalf and under our instructions. These may include, but are not limited to, payment processors, ticketing platforms, email communication providers, IT and cloud service providers, accountants, auditors, and legal counsel.
Such processing is carried out under Article 6(1)(b) of the UK GDPR, where it is necessary for the performance of a contract, or under Article 6(1)(f), where it is necessary for our legitimate interests, such as ensuring the efficient delivery of our services, provided those interests are not overridden by your rights and freedoms.
We require all third parties to process your personal data in accordance with our instructions, applicable data protection laws, and appropriate confidentiality and security measures.
We may also disclose your personal data where required to do so by law or regulation, including for the purposes of anti-money laundering compliance, law enforcement, or to protect the rights, property, or safety of others.
In the event of a merger, acquisition, restructuring, or sale of all or part of our business, we may transfer your personal data to the relevant third party as part of the transaction, subject to appropriate safeguards and in accordance with applicable data protection legislation.
9. International Transfers
Some or all of your personal data may be stored or transferred outside of the UK and the European Union (the EU) for any reason, including for example, if our email server is located in a country outside the UK or EU or if any of our service providers or their servers are based outside of the UK or EU. We shall only transfer your personal data to organisations that have provided adequate safeguards in respect of your personal data.
10. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, personalise content, and analyse traffic. These technologies may be set by us or by third parties acting on our behalf.
A cookie is a small text file that is stored on your device when you visit a website. It allows the website to recognise your device and remember your preferences or past actions. Cookies do not identify you personally, but they may be linked to other data we hold about you if you have an account or make a purchase.
We use cookies on our event ticket shop to:
- Recognise you when you return to the site
- Remember your preferences (such as language or time zone)
- Enable secure login and transactions
- Improve site performance and usability
- Conduct analytics and usage tracking
We also use third-party tools such as Google Analytics to collect aggregated, anonymised data about how visitors use our site. This includes information such as pages visited, time spent on the site, and referral sources. Google Analytics sets persistent cookies on your device to support this functionality.
We will only place non-essential cookies (such as analytics or advertising cookies) on your device with your prior consent, in accordance with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR). You can manage or withdraw your cookie preferences at any time via your browser settings.
Please note that disabling certain cookies may affect the functionality of our event ticket shop. For more information, please refer to our full [Cookie Policy]
11. Your rights
You have the right to request access to the personal data we hold about you, in accordance with Article 15 of the UK GDPR. You also have the right to request the rectification of inaccurate or incomplete personal data (Article 16), and to request the erasure of your personal data where applicable under Article 17 (‘right to be forgotten’).
To exercise any of your data protection rights, please contact us at office@grandslamwrestling.com. We may require you to verify your identity before fulfilling your request.
Please note that we reserve the right to charge a reasonable administrative fee or refuse to act on a request if it is manifestly unfounded or excessive, in accordance with Article 12(5) of the UK GDPR.
If you have concerns about how we handle your personal data or wish to lodge a complaint, you have the right to contact the UK’s supervisory authority: the Information Commissioner’s Office (ICO), via www.ico.org.uk.
Our event ticket shop may contain links to third-party websites. Once you leave our site, we are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit, as they are not governed by this policy.
12. Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, in accordance with Article 5(1)(e) of the UK GDPR and our internal data retention schedule.
- If you register for an account with us, we will retain your personal data for the duration of your account’s active status. If you close your account, we will securely delete or anonymise your personal data within a reasonable period, unless further retention is required by law or for legitimate business purposes (e.g. fraud prevention or dispute resolution).
- If you have consented to receive marketing communications, we will retain your contact details until you withdraw your consent or object to such processing. Upon receiving your opt-out request, we will update your preferences within five (5) business days and cease further marketing communications.
- If you have booked tickets, purchased associated products or services, or contacted us with an enquiry, we will retain your personal data for a period of six (6) months following the last interaction, to respond to any follow-up queries or to comply with our legal obligations.
13. Security
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, this includes protecting personal data against unauthorised or unlawful processing, and against accidental loss, destruction, or damage.
All personal data you provide to us is stored on secure servers. Where payment transactions are processed, they are encrypted using Secure Socket Layer (SSL) technology or equivalent encryption protocols.
If you are provided with, or choose a password to access certain parts of our services, you are responsible for keeping this password confidential and for complying with any security procedures we may require.
While we take reasonable steps to safeguard your personal data, you acknowledge that no system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of your personal data, but we are committed to maintaining industry-standard protections and continuously reviewing our security practices
14. General
We may revise or update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Where such changes are material, we will take appropriate steps to notify you, which may include a prominent notice on our website or direct communication. The 'Last Updated' date at the top of this policy will be amended accordingly.
If any provision of this Privacy Policy is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be interpreted to reflect the original intent of the parties as closely as possible, and the remaining provisions shall remain valid and enforceable.
This Privacy Policy and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales